Web Client can be used on desktop, laptop, and portable devices that meet the following recommendations.
Hardware recommendations
Desktop and laptop computers (64-bit) must meet the following minimum requirements:
-
The graphics card has a minimum of 128MB RAM or more.
Graphic cards that do not meet these requirements are still supported, but software performance may be degraded.
-
The device uses the latest available drivers and has been updated within the last six months.
Mobile devices should meet the following minimum requirements:
Memory |
3GB RAM |
CPU |
2-core processor |
Screen size |
8.3 inch or greater Larger screen sizes make for a better user experience, so use the largest size available to you. |
For mobile devices, it is important to understand that the combination of device manufacturer, operating system, web browser, and other configuration options can have a significant impact on user experience.
For desktop computers, laptop computers, and tablets, the hardware and software must support WebGL to view files. To test your system, point a browser on that system to https://get.webgl.org/.
Desktop and laptop supported software configurations
Operating systems:
-
Windows 11 Professional or Enterprise edition (64-bit), version 21H2 or later
-
Windows 10 Professional or Enterprise edition (64-bit), version 21H1 or later
Web browsers (the two most recently released major versions):
-
Google Chrome
-
Microsoft Edge (Chromium-based)
Optional software:
-
Microsoft Office Excel 2016, 2019, or 2021 is required to view files that are exported from the Web Client to Excel format.
Mobile device supported software configurations
Microsoft operating systems |
|
---|---|
Version |
Windows 11 Professional edition (64-bit), version 21H2 or later Windows 10 Professional edition (64-bit), version 21H1 or later |
Browser |
Microsoft Edge (Chromium-based) (the two most recently released major versions) |
Android operating systems |
|
---|---|
Version |
Android 12 or later |
Browser |
Google Chrome (the two most recently released major versions) |
iOS operating systems |
|
---|---|
Version |
iOS 15 or later |
Browser |
Safari 15 or later |