Retry failed document - SmartPlant Foundation - IM Update 48 - Help - Hexagon

SmartPlant Foundation Help

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English
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SmartPlant Foundation
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SmartPlant Foundation / SDx Version
10
SmartPlant Markup Plus Version
10.0 (2019)
Smart Review Version
2020 (15.0)

When a document displays in the list view with a status of Failed for Data Load, Consolidate or Merge Delta, you can retry the action by selecting the document and using the shortcut menu.

  1. Right-click the failed document in the list view and click Load Options > Retry Load.

  2. Select Load Options > Show Failure to review the details of the document failure.

    To review details of a document failure in an upgraded SmartPlant Foundation environment, you can use the Show Failure option on the scheduled task, rather than on the document in the queue. Query for the scheduled task, then right-click the scheduled task and select Show Failure to review the details of the failure. For more information, see Retry a failed task.

  3. Select Load Option > Remove from Queue to remove the document from the queue.

    Available options depend on the type of status failure. For example, the options for a load fail are Remove from Queue, Retry Load, Retry Load Into Document Configuration and Show Failure.

    retry load

    Documents are queued to the appropriate domain or queue based on publish order. Removing a document with a status of Failed from the queue can result in data loss or cause data in SmartPlant Foundation to become out of sync. For example, removing or skipping a document version with a failed status can result in the following:

    • Newer property values can be overwritten with older values.

    • Update instructions can fail to process because the object being updated was not created from the previous document version.

    • Failure to process delete instructions.