Error occurs when browsing File Service after installing SmartPlant Foundation Update 25 - SmartPlant Foundation - IM Update 48 - Help - Hexagon

SmartPlant Foundation Help

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English
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SmartPlant Foundation
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SmartPlant Foundation / SDx Version
10
SmartPlant Markup Plus Version
10.0 (2019)
Smart Review Version
2020 (15.0)

Problem

After installing SmartPlant Foundation Update 25, the following error occurs when trying to browse the SmartPlant Foundation File Service:

"Server Error in '/<Sitename>FileService' Application

Could not load file or assembly PDFNet or one of its dependencies. An attempt was made to load a program with an incorrect format."

Cause

This error occurs after installing SmartPlant Foundation Update 25, if the "Visual C++ 2013 x86 redistributable" package is not installed in the File service machine.

Solution

To avoid this error, we recommend installing the "Visual C++ 2013 x86 redistributable" package before installing the Update 25 of SmartPlant Foundation. For more information, see SmartPlant Foundation Application Server platform recommendations.