Cannot log on after several failed attempts - SmartPlant Foundation - IM Update 48 - Help - Hexagon

SmartPlant Foundation Help

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English
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SmartPlant Foundation
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SmartPlant Foundation / SDx Version
10
SmartPlant Markup Plus Version
10.0 (2019)
Smart Review Version
2020 (15.0)

Problem

After several failed log on attempts, you cannot log on and receive the following error.

Account temporarily blocked due to the number of failed login attempts

Solution

SmartPlant Foundation can be configured to temporarily lock an account when a set number of failed login attempts is reached. However, after a set period of time, the account is automatically unlocked. This has been instated to protect the system from malicious bulk password attacks. For more information on these system settings, contact your system administrator.