ERROR_PRODUCT_VERSION (80070666) - Intergraph Smart Licensing - Version 14.01 Update 15 - Installation & Upgrade - Hexagon PPM

Smart Licensing Installation and Setup

Language
English (United States)
Product
Intergraph Smart Licensing
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Installation & Upgrade

Problem

When installing or upgrading Smart Licensing Client, the following messages occur, and the software does not install or upgrade.

Where the error appears

What the error says

On the installer screen

Installation of the following applications failed:

Intergraph Smart Licensing Client

ERROR_PRODUCT_VERSION (80070666) occurred. Another version of this product is already installed. Installation of this version cannot continue

In the log file

Error 0x80070666: Process returned error: 0x666

Error 0x80070666: Failed to execute EXE package.

Error 0x80070666: Failed to configure per-machine EXE package.

Solution

Repair all Visual C++ Redistributable packages that are on the computer.

  1. Open Control Panel, and go to Programs and Features.

  2. Find the Visual C++ Redistributable packages. For example:

    • Microsoft Visual C++ 2015 (or 2017) Redistributable (x64)

    • Microsoft Visual C++ 2015 (or 2017) Redistributable (x86)

  3. Select each package and click Change.

  4. Click Repair and complete the repair process.

  • You can also uninstall the Visual C++ Redistributable packages, download them from Microsoft, and install them again.

  • Be sure that the latest Windows updates and security features from Microsoft are installed on the computer.