Problem
When installing or upgrading Smart Licensing Client, the following messages occur, and the software does not install or upgrade.
Where the error appears |
What the error says |
---|---|
On the installer screen |
Installation of the following applications failed: Intergraph Smart Licensing Client |
ERROR_PRODUCT_VERSION (80070666) occurred. Another version of this product is already installed. Installation of this version cannot continue |
|
In the log file |
Error 0x80070666: Process returned error: 0x666 Error 0x80070666: Failed to execute EXE package. Error 0x80070666: Failed to configure per-machine EXE package. |
Solution
Repair all Visual C++ Redistributable packages that are on the computer.
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Open Control Panel, and go to Programs and Features.
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Find the Visual C++ Redistributable packages. For example:
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Microsoft Visual C++ 2015 (or 2017) Redistributable (x64)
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Microsoft Visual C++ 2015 (or 2017) Redistributable (x86)
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Select each package, and click Change.
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Click Repair to complete the repair process.