Octave Attune EAM Release Notes for 12.3.1 - Attune EAM - 12.3.1 - Release Notes - Octave

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HxGN EAM Version: 12.3.1

Octave Attune EAM Release Notes
Release overview
Compatibility information
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Upgrade considerations for all releases
Language availability
Third-party information
Operating environments
Documentation updates
Solution enhancements
Attune EAM
Attune EAM enhancements
Parameters and settings
Install parameters
New install parameters
Updated install parameters
Organization options
New organization options
Tables
New tables
Columns
New columns added to existing tables
Changed columns on existing tables
Tech Studio
Tech Studio enhancements
Deprecated features
Known issues
EAM Resolved Issues
May 2026 production update
Resolved issues: summary
EAM resolved issues: extended details
Resolved issues: extended details
SG-19925 Work Orders | Checklist | Create Follow-up WO - documents not copied to follow-up work order
SG-19866 Work Orders - error message after changing status from Rejected to Work Request
SG-19807 CLONE - Permit To Work | Safety Scope - records not copied from Safety Matrix
SG-19780 Base - Error “Uncaught TypeError: c is not a constructor” when adding the screen in Startup from User Setup- Business Intelligence Dashboards()
SG-19773 Approval Workflow Setup - Step Condition is not honored when a PO contains an exchange rate
SG-19744 Work Orders | Permits - Permit generation slowness
SG-19710 CLONE - Databridge - inbound UPDATE_INVENTORY_005 creates standard return transaction instead of Repairable return transaction
SG-19704 Part Catalog Requests - Unable to open records retrieved by dataspy
SG-19694 Base - Hyperlink redirects to Start Center when the user has no access to the destination screen
SG-19693 CLONE - Base - For named seat logins capture additional logger information
SG-19692 CLONE - Import Utility - Importing to Nonconformities will clear fields not populated in the template
SG-19677 Datalake - Duplicate and Triplicate entries in Datalake table: eam_r5classes and other tables via the DLU to IONAPI endpoint.
SG-19635 CLONE - Work Orders | Parts - System or configuration error when attempting to return a part.
SG-19632 Purchase Orders | Copy PO - Exchange Rate incorrect after copying PO
SG-19623 Install Parameters - Description and Long Description of PASSUPER do not match
SG-19589 Work Orders | Calibration - Full Device Reading overwritten when clicking on screen
SG-19585 Part Catalog Requests - Record cannot be approved as it throws the error.
SG-19582 PM Due Overview – Prints the Front Page when it is not checked to print with report.
SG-19569 Work Orders | Book Labor - Selecting multiple employees to book labor results in error "An error has occurred while processing your request. Please contact your system administrator"
SG-19555 MP0612_AddPartsAssociated_001 - allows creation of records with an invalid type
SG-19552 Work Orders | Calibration - Calculated Device readings, status, and deviation updated to different values on submission
SG-19550 User Groups | Menus - Unable to add the 3rd screen for a lite user group after specific steps
SG-19522 Work Orders | Calibration - Able to add decimals to fields when precision is 0
SG-19474 Base - After you double click hyperlink from a user defined tab, the fields get protected
SG-19470 CLONE - Equipment Revisions - Error CALTZERO = C and at least 1 precision-controlled field contains less decimals than precision when attempting to change status to request approval.
SG-19457 CLONE - Base - Upgrade Apache to address CVE-2025-15467
SG-19435 Requests For Quotations -Requisition relationship not fully cleared after RFQ is cancelled
SG-19422 MS Project - When importing session error appears "The following error occurred while adding a predecessor task"
SG-19420 Purchase Orders | Services - Requisition header status is not changed to value of RQSTALLR after cancelling PO Line
SG-19417 Work Orders | Documents - Error when attempting AKMS completion
SG-19412 Base - Lite Users are unable to print custom reports due to license not being available
SG-19408 Alert Management | Create Import Utility Template - Template created has the incorrect path for enablegeneratewos and the WO Pick Ticket field is missing
SG-19403 GIS Toolbar | Synchronize Attributes - Synchronize Attributes does not concatenate two mapping features
SG-19390 User Setup - Saving a First Screen for a Lite User does not save the value.
SG-19381 CLONE - Parts | Suppliers - Incorrect supplier description
SG-19378 CU Estimates | Compatible Units | Audit Trail – No Records are displayed
SG-19377 CLONE - Bulletin History - GET /axis/restservices/bulletinhistory/{ID} endpoint returns incorrect message text when ADD_CODE is duplicated across entities
SG-19366 CLONE - Work Orders - Route does not become a protected field when changing status to a system status of 'Q'
SG-19361 Databridge - GLFEED DATASTREAM.BDGTVERSID Pulling incorrect value.
SG-19358 Budget Terms | Periods - "The System failed to carry out this function because of the environment or configuration problems."
SG-19355 Work Orders | Calibration | Import Test Points - Difference in Device Tolerance calculation
SG-19354 Supervisor Dispatch Overview - The system failed to carry out this function because of the environment or configuration problems.
SG-19353 PM Forecasting | Forecasting - Blank Error Message displayed when saving Forecasting
SG-19351 Associate Custom Fields - able to create association with entity FIND
SG-19348 CLONE - Grid - POST Filtering Hebrew characters via axis/restservices/grids returns 0 records using REST API
SG-19314 Work Orders - Equipment with a cost code that belongs to a different org from WO is being saved with no error
SG-19310 CLONE - Non-PO Receipts | Parts - Getting 'A record using this value already exists' when trying to add a Part
SG-19286 Work Orders | Cost Summary - Planned cost not displayed for multiple trades for same activity
SG-19275 Breakup Kit - Deletion of records from r5binstock
SG-19271 Work Orders | Equipment Replacement - tab read-only when JTAUTH=YES, and WO authorization only for a non-R user status with system status R
SG-19258 Work Orders | Create Root Cause Analysis - Service Code validation
SG-19247 Requests for Quotations - Inconsistencies in the Requested Date and Awarded Date
SG-19237 Work Orders | Activities - Performance issue when creating checklist items
SG-19233 Positions - Setting default value for Dependent field results to some fields being highlighted as required fields immediately after the initial load of the screen
SG-19226 CLONE - Work Orders | Parts – Stock part disappears after receiving the Direct Purchase Part
SG-19225 CLONE - Assets | Meter Readings - cannot add meter reading where oldest physical meter is different
SG-19209 Purchase Order Part - GET collection does not return data for STATUS and PURCHASEORDERTYPE fields
SG-19203 CLONE - Issue/Return Parts | Material List - Parts with Equipment Filter are not retrieved
SG-19202 CLONE - Approval Workflow Setup | Parameter Definitions - EVT_CODE changes from Text Data Type to Number upon saving
SG-19200 CLONE - PM Schedules | Equipment | Deactivate All Equipment - it triggers error "Unable to retrieve text"
SG-19197 CLONE - PM Schedules | Equipment - System or configuration error when changing assigned to
SG-19195 CLONE - Issue/Return Parts - Available Quantity must not be less than 0 when attempting to issue a track by asset part to an employee
SG-19194 CLONE - GL Process Schedules | Run GL Process - Getting error "The system failed to carry out this function because of the environment or configuration problems"
SG-19185 Bulletin History - GET The endpoint /axis/restservices/bulletinhistory does not return the message content
SG-19167 CLONE - PO Receipts | Active Lines | Retrieve Parts (Skip Packing Slip) - Parts non-tracked By Lot are being autopopulated
SG-19156 CLONE - CLONE - Work Requests - Getting Error 'Equipment Org. field cannot be blank' when saving the record
SG-19122 CLONE - API call - error: [{'Message': 'Name': 'com.dstm.mp.businessprocess.TooManySessionException'}]
SG-19119 CLONE - Material Lists - Part gets deleted from material list, when part is deleted from work order - part tab
SG-19107 CLONE - Workflow Approval | View Source Record - It displays an incorrect screen when single class setup is present in screen setup.
SG-19099 CLONE - Assets - Saving record with custom fields gives the error 'The system failed to carry out this function because of the environment or configuration problems.'
SG-19098 CLONE - Integration Configuration - Remove Create Import Utility option from right click option for this screen
SG-19070 CLONE - User Groups | Menus - Unable to add Revision screen to Menu for Lite User Group
SG-19056 CLONE - Work Orders | Checklist - Error after signing Reviewed By for checklists with Follow Up Work Orders
SG-19051 CLONE - Work Orders | Parts | Create Parts Requisition - Pop-up does not pull supplier based on RQDEFSUP
SG-19050 CLONE - Generate WOs - For Maintenance Patterns the system failed to generate the next WO if the former WO was cancelled.
SG-19034 CLONE - GIS Map Search - View Nearest Address - searches a few seconds but seems not working
SG-19029 CLONE - Alert Management | Work Order Alerts | Additional Field Mapping - Route not copying to Work Order when added in Additional Fields Mapping
SG-19026 CLONE - Requests For Quotations | Copy RFQ - Order Sequence Line Number Changes from Parts and Services tabs after copy.
SG-19020 CLONE - Internal Repair Receipts | Parts | Retrieve Parts -"Parent Record Not Found"
SG-19010 CLONE - Pick Ticket - Multiple ISSUE Transactions Allowed for the Same Pick Ticket
SG-18997 CLONE - Book PO Labor | Book Labor- Able to book hours for non-approved Purchase Order
SG-18995 CLONE - Base - Search with Turkish characters retrieves incorrect result
SG-18988 CLONE - Generate WOs | Preview - system times out
SG-18980 CLONE - Work Orders | Accomplishments - Getting 'Invalid field value' error when manually typing a valid value in 'Cause Code' field
SG-18974 CLONE - Base - LOV pop up field renders asset description as `?' instead of the actual description
SG-18960 CLONE - Work Orders - Equipment lookup gives JavaScript error "Uncaught TypeError: Cannot read properties of undefined (reading 'label')"
SG-18949 CLONE - Projects - Estimate to Complete field calculation is incorrect
SG-18935 CLONE - Internal Repair Receipts - Date Received field becomes persistent when startup action = No action
SG-18912 CLONE - Work Orders - Unable to close WO after creating a new PO revision to match the requested qty with the already received qty
SG-18885 CLONE - Databridge - Secondary Commodity Code stripped from JSON SyncItemMaster outbound BOD.
SG-18860 CLONE - Work Orders | Closing - LOV for problem codes takes too much time to open
SG-18857 CLONE - Reservations - Unable to set status to 'Returned'
SG-18835 CLONE - Equipment (A/P/S) | Change Equipment Number or Type - error "The system failed to carry out this function because of the environment or configuration problems".
SG-18813 CLONE - Part Catalog Requests - 'Price type' field is not protected.
SG-18810 Create Service Request - This Portal screen goes back to default screen format after upgrading of EAM version (currently to 12.3)
SG-18788 CLONE - MP0810_AddInterfaceTransactions_001 - failing with Access to the Server from the current location is not allowed since 12.3 update
SG-18772 CLONE - Part Catalog Requests - Update Existing Part gives error message 'The value entered is too long'
SG-18751 CLONE - Generate Requisitions | Parts Preview | Generate - selecting a different dataspy prior to generating once you generate the dataspy selected still shows but all the Parts now show in the View
SG-18750 CLONE - Part Catalog Requests - error when using custom dataspy and opening record view
SG-18731 OpenCAD – IPC Parts List screen table does not show all rows (affects touchscreen laptops only)
SG-18727 CLONE - Store-to-Store Issues | Parts | Retrieve Parts - There are no parts to retrieve error displayed if Allocated qty field is used within Work Order
SG-18702 CLONE - Databridge - CONFIRM_BOD error on some inbound messages
SG-18670 CLONE - Invoice Vouchers - no price correction should have occurred when approving invoice
SG-18653 CLONE - Projects - Direct Purchases field in the list view does not display the trailing zeroes
SG-18571 CLONE - Generate WOs | Preview - PM Work Package WO appears as generated but it is never found in the system
SG-18566 CLONE - Invoice Vouchers - Header status gets Approved while one line is on status Over Invoiced
SG-18558 CLONE - Employees | Transfers - Error when adding a transfer
SG-18505 CLONE - Optimized Scheduler Setup | Employees - Valid employees sent to COS are invalidated upon scheduling the response.
SG-18501 CLONE - Supplier Returns - "Parent record not Found." Error
SG-18490 CLONE - MP0025_SyncWorkOrder_001 - Allows releasing WOs by changing status A to R and no r5eventobjects get created
SG-18488 CLONE - Work Orders | Parts - Failure Qty issue
SG-18481 CLONE - Parts | Where Used - Cannot delete records
SG-18470 CLONE - Work Requests - Getting Error 'Equipment Org. field cannot be blank' when saving the record
SG-18466 CLONE - MS Project - 'Internal server error' when exporting session with '&' in activity note
SG-18454 CLONE - Import Configuration | Import - Application hang on "Update Existing Records" during Custom field Import
SG-18441 CLONE - Data Lake Upload Setup - Schedule for R5ADDETAILS is failing post upgrade of EAM 12.3
SG-18434 CLONE - Task Plans | Checklist - Not Available fields visible in the dataspy
SG-18433 CLONE - Organization Overview 360 - Class Icons do not render in List Views or Equipment Summary widgets
SG-18407 CLONE - Assets | Meter Readings - Updating a meter reading displays negative difference
SG-18403 CLONE - Work Orders | Activities - "Table R5ACTCLCONDITIONITEMS generates 1976 records per 1 activity with dynamic checklist"
SG-18394 CLONE - Push Notification - Push Notification fails after first user that is not in the r5mobilepnregistry table
SG-18389 Castor Request for SG-16943
SG-18368 CLONE - MP6428_AddGISEquipment_001 – Web Service is timing out and rolling back
SG-18358 CLONE - Archive Records | Work - performance issue
SG-18354 CLONE - Equipment (A/P/S) | Upload Profile Picture - You do not have sufficient security rights to access this function.
SG-18351 ArcGIS Pro | Synchronize Attributes - Autosync creates features with GISOBJID but no layer
SG-18332 CLONE - Notebook - Server offset not applied to Updates
SG-18327 CLONE - Purchase Orders - The Total PO value field is incorrectly recalculated when a user cancels a PO Line
SG-18324 CLONE - Work Orders | Calibrations - Last Calibrated date is null for route based calibration WO's
SG-18312 CLONE - Issue/Return Parts - Held Item issue transaction incorrect exchange rate
SG-18311 CLONE - Customer Contracts - system error message when using protected default invoicing organization field
SG-18295 CLONE - Invoice Vouchers - After upgrade EAM to 12.2 (from 12.0) they cannot create Invoice Vouchers when the currency is foreign. Their base currency is NOK.
SG-18290 CLONE - Base - Login screen issue with a long APPNAME value and UITHEME set to theme-default
SG-18281 CLONE - Maintenance Patterns | Equipment | Deactivate MP - Error 'Unable to retrieve text'
SG-18275 CLONE - Equipment Configuration - Date Created field shows different values when switching from Expand Right View to Split View.
SG-18254 CLONE - Grid Header - POST not returning Equipment results if description contains ash character
SG-18207 CLONE - Release Individual PM WOs - Uncaught TypeError of Null
SG-18205 CLONE - Login - Error when opening link for password reset when OTPREQRD=YES
SG-18202 CLONE - Databridge Message Status | Record View Databridge does not strip out the html in the line comments. The header comments are stripped out correctly.
SG-18190 CLONE - Work Orders | Parts | Create Pick Ticket - Cannot generate a Pick ticket for a Project WO without Equipment
SG-18173 CLONE - Work Orders | Checklist - Start/View AKMS Completion button cannot be hidden or disabled
SG-18165 CLONE - Generate WOs | Preview | Generate - MEC WO's scheduled start and end dates not updated when duplicate PM WO is bypassed
SG-18164 CLONE - Base - Populating value for Install parameter 'DSSLTIME' is causing incorrect behavior for custom grid calls.
SG-18155 CLONE - Generate WOs | Preview | Generate - Error "Unable to Retrieve Text" when generating PM WOs for a particular PM
SG-18154 CLONE - Work Orders | Parts | Import Parts List - flag is being set for isSlow
SG-18146 CLONE - Parts | Stores - Actions - Add/Edit Comments Greyed Out
SG-18145 CLONE - Warranty Claims - WO Cost Settlement, Misc Cost Settlement and Total Settlement displaying incorrect values on initial load of list view screen
SG-18121 CLONE - Generate WOs | Preview | Generate - unable to retrieve text error when generating particular PM
SG-18110 CLONE - Asset - Running asynchronous PATCH requests reusing session, results in error stating that the result set is closed
SG-18094 CLONE - Supervisor Dispatch Overview - Screen takes a lot of time to load
SG-18091 CLONE - Grid Designer - Grid marked inactive after modifying unrelated view
SG-18070 CLONE - Purchase Orders | Workflow Approval - Buttons set to Not Available are still accessible using right-click
SG-18065 List of HxGN EAM Codes - Report shows error "No Records Returned"
SG-18052 CLONE - GL Process Schedules – The record is saved and the schedule is updated, even though the user group lacks Insert, Update, or Delete permissions for the screen.
SG-18041 CLONE - Base - Workflow Approval link in email results in an oracle error when UDS is set as First screen
SG-18039 CLONE - User Setup - PUT SYNC USER SETUP giving "Maximum number of active users for HxGN EAM has been exceeded." error
SG-18010 CLONE - MP0276_AddPartPrices_001 - Web service does not raise an error when a Price Type other than Average, Last Price, or Standard Price is supplied with PRICELEV at P.
SG-18009 E-mail Templates - Header Logo Alignment - Wrong Dutch translation (Rest instead of Links)
SG-18005 Supplier Returns | Parts - Available qty is 0 for HELD ITEMS after held Item and store to store Transfer
SG-17982 CLONE - Task Plans | Checklist | Translations - Missing translation record for newly installed language for old checklist items
SG-17952 CLONE - Work Orders | Repair Parts - Able to delete repair parts when repair details are assigned on a WO
SG-17951 CLONE - Work Orders | Book Vendor Hours | Create Correction - Cannot book correction
SG-17924 CLONE - Flex Business Rules - Same Flex Business Logic Gives Different result in TST/TRN vs PRD and it's impacting inventory Holding
SG-17895 CLONE - Equipment (A/P/S) - misleading error message while using dependent checkbox
SG-17820 CLONE - Invoice Vouchers - Able to match and approve an invoice line that was not received
SG-17758 CLONE - System Login - Logging in to EAM using drillback URL results to an error if the user's First Screen is a custom grid
SG-17744 Permit To Work | Safety - Reappearing Safety records after updating Location
SG-17727 CLONE - Warranty Claims - Wrong base query definition for warranty claims
SG-17722 Work Orders | Safety - Showing lines from a common org for which user has no permissions
SG-17720 CLONE - Operator Checklist - Task Plan is Invalid for cloned screen when checklist filter exists
SG-17689 CLONE - E-mail Templates - BCC and CC fields accepts carriage return
SG-17181 Equipment (A/P/S) | Test Points - Test Point UOM display in Test Point Details is truncated when UOM code length > 2.
SG-13233 Databridge - SyncMaintenanceOrder BOD size causing high growth on Database
SG-19233 Positions - Setting default value for Dependent field results to some fields being highlighted as required fields immediately after the initial load of the screen
SG-19226 CLONE - Work Orders | Parts – Stock part disappears after receiving the Direct Purchase Part
SG-19225 CLONE - Assets | Meter Readings - cannot add meter reading where oldest physical meter is different
SG-19209 Purchase Order Part - GET collection does not return data for STATUS and PURCHASEORDERTYPE fields
SG-19203 CLONE - Issue/Return Parts | Material List - Parts with Equipment Filter are not retrieved
SG-19202 CLONE - Approval Workflow Setup | Parameter Definitions - EVT_CODE changes from Text Data Type to Number upon saving
SG-19200 CLONE - PM Schedules | Equipment | Deactivate All Equipment - it triggers error "Unable to retrieve text"
SG-19197 CLONE - PM Schedules | Equipment - System or configuration error when changing assigned to
SG-19195 CLONE - Issue/Return Parts - Available Quantity must not be less than 0 when attempting to issue a track by asset part to an employee
SG-19194 CLONE - GL Process Schedules | Run GL Process - Getting error "The system failed to carry out this function because of the environment or configuration problems"
SG-19185 Bulletin History - GET The endpoint /axis/restservices/bulletinhistory does not return the message content
SG-19167 CLONE - PO Receipts | Active Lines | Retrieve Parts (Skip Packing Slip) - Parts non-tracked By Lot are being autopopulated
SG-19156 CLONE - CLONE - Work Requests - Getting Error 'Equipment Org. field cannot be blank' when saving the record
SG-19122 CLONE - API call - error: [{'Message': 'Name': 'com.dstm.mp.businessprocess.TooManySessionException'}]
SG-19119 CLONE - Material Lists - Part gets deleted from material list, when part is deleted from work order - part tab
SG-19107 CLONE - Workflow Approval | View Source Record - It displays an incorrect screen when single class setup is present in screen setup.
SG-19099 CLONE - Assets - Saving record with custom fields gives the error 'The system failed to carry out this function because of the environment or configuration problems.'
SG-19098 CLONE - Integration Configuration - Remove Create Import Utility option from right click option for this screen
SG-19070 CLONE - User Groups | Menus - Unable to add Revision screen to Menu for Lite User Group
SG-19056 CLONE - Work Orders | Checklist - Error after signing Reviewed By for checklists with Follow Up Work Orders
SG-19051 CLONE - Work Orders | Parts | Create Parts Requisition - Pop-up does not pull supplier based on RQDEFSUP
SG-19050 CLONE - Generate WOs - For Maintenance Patterns the system failed to generate the next WO if the former WO was cancelled.
SG-19034 CLONE - GIS Map Search - View Nearest Address - searches a few seconds but seems not working
SG-19029 CLONE - Alert Management | Work Order Alerts | Additional Field Mapping - Route not copying to Work Order when added in Additional Fields Mapping
SG-19026 CLONE - Requests For Quotations | Copy RFQ - Order Sequence Line Number Changes from Parts and Services tabs after copy.
SG-19020 CLONE - Internal Repair Receipts | Parts | Retrieve Parts -"Parent Record Not Found"
SG-19010 CLONE - Pick Ticket - Multiple ISSUE Transactions Allowed for the Same Pick Ticket
SG-18997 CLONE - Book PO Labor | Book Labor- Able to book hours for non-approved Purchase Order
SG-18995 CLONE - Base - Search with Turkish characters retrieves incorrect result
SG-18988 CLONE - Generate WOs | Preview - system times out
SG-18980 CLONE - Work Orders | Accomplishments - Getting 'Invalid field value' error when manually typing a valid value in 'Cause Code' field
SG-18974 CLONE - Base - LOV pop up field renders asset description as `?' instead of the actual description
SG-18960 CLONE - Work Orders - Equipment lookup gives JavaScript error "Uncaught TypeError: Cannot read properties of undefined (reading 'label')"
SG-18949 CLONE - Projects - Estimate to Complete field calculation is incorrect
SG-18935 CLONE - Internal Repair Receipts - Date Received field becomes persistent when startup action = No action
SG-18912 CLONE - Work Orders - Unable to close WO after creating a new PO revision to match the requested qty with the already received qty
SG-18885 CLONE - Databridge - Secondary Commodity Code stripped from JSON SyncItemMaster outbound BOD.
SG-18860 CLONE - Work Orders | Closing - LOV for problem codes takes too much time to open
SG-18857 CLONE - Reservations - Unable to set status to 'Returned'
SG-18835 CLONE - Equipment (A/P/S) | Change Equipment Number or Type - error "The system failed to carry out this function because of the environment or configuration problems".
SG-18813 CLONE - Part Catalog Requests - 'Price type' field is not protected.
SG-18810 Create Service Request - This Portal screen goes back to default screen format after upgrading of EAM version (currently to 12.3)
SG-18788 CLONE - MP0810_AddInterfaceTransactions_001 - failing with Access to the Server from the current location is not allowed since 12.3 update
SG-18772 CLONE - Part Catalog Requests - Update Existing Part gives error message 'The value entered is too long'
SG-18751 CLONE - Generate Requisitions | Parts Preview | Generate - selecting a different dataspy prior to generating once you generate the dataspy selected still shows but all the Parts now show in the View
SG-18750 CLONE - Part Catalog Requests - error when using custom dataspy and opening record view
SG-18731 OpenCAD – IPC Parts List screen table does not show all rows (affects touchscreen laptops only)
SG-18727 CLONE - Store-to-Store Issues | Parts | Retrieve Parts - There are no parts to retrieve error displayed if Allocated qty field is used within Work Order
SG-18702 CLONE - Databridge - CONFIRM_BOD error on some inbound messages
SG-18670 CLONE - Invoice Vouchers - no price correction should have occurred when approving invoice
SG-18653 CLONE - Projects - Direct Purchases field in the list view does not display the trailing zeroes
SG-18571 CLONE - Generate WOs | Preview - PM Work Package WO appears as generated but it is never found in the system
SG-18566 CLONE - Invoice Vouchers - Header status gets Approved while one line is on status Over Invoiced
SG-18558 CLONE - Employees | Transfers - Error when adding a transfer
SG-18505 CLONE - Optimized Scheduler Setup | Employees - Valid employees sent to COS are invalidated upon scheduling the response.
SG-18501 CLONE - Supplier Returns - "Parent record not Found." Error
SG-18490 CLONE - MP0025_SyncWorkOrder_001 - Allows releasing WOs by changing status A to R and no r5eventobjects get created
SG-18488 CLONE - Work Orders | Parts - Failure Qty issue
SG-18481 CLONE - Parts | Where Used - Cannot delete records
SG-18470 CLONE - Work Requests - Getting Error 'Equipment Org. field cannot be blank' when saving the record
SG-18466 CLONE - MS Project - 'Internal server error' when exporting session with '&' in activity note
SG-18454 CLONE - Import Configuration | Import - Application hang on "Update Existing Records" during Custom field Import
SG-18441 CLONE - Data Lake Upload Setup - Schedule for R5ADDETAILS is failing post upgrade of EAM 12.3
SG-18434 CLONE - Task Plans | Checklist - Not Available fields visible in the dataspy
SG-18433 CLONE - Organization Overview 360 - Class Icons do not render in List Views or Equipment Summary widgets
SG-18407 CLONE - Assets | Meter Readings - Updating a meter reading displays negative difference
SG-18403 CLONE - Work Orders | Activities - "Table R5ACTCLCONDITIONITEMS generates 1976 records per 1 activity with dynamic checklist"
SG-18394 CLONE - Push Notification - Push Notification fails after first user that is not in the r5mobilepnregistry table
SG-18389 Castor Request for SG-16943
SG-18368 CLONE - MP6428_AddGISEquipment_001 – Web Service is timing out and rolling back
SG-18358 CLONE - Archive Records | Work - performance issue
SG-18354 CLONE - Equipment (A/P/S) | Upload Profile Picture - You do not have sufficient security rights to access this function.
SG-18351 ArcGIS Pro | Synchronize Attributes - Autosync creates features with GISOBJID but no layer
SG-18332 CLONE - Notebook - Server offset not applied to Updates
SG-18327 CLONE - Purchase Orders - The Total PO value field is incorrectly recalculated when a user cancels a PO Line
SG-18324 CLONE - Work Orders | Calibrations - Last Calibrated date is null for route based calibration WO's
SG-18312 CLONE - Issue/Return Parts - Held Item issue transaction incorrect exchange rate
SG-18311 CLONE - Customer Contracts - system error message when using protected default invoicing organization field
SG-18295 CLONE - Invoice Vouchers - After upgrade EAM to 12.2 (from 12.0) they cannot create Invoice Vouchers when the currency is foreign. Their base currency is NOK.
SG-18290 CLONE - Base - Login screen issue with a long APPNAME value and UITHEME set to theme-default
SG-18281 CLONE - Maintenance Patterns | Equipment | Deactivate MP - Error 'Unable to retrieve text'
SG-18275 CLONE - Equipment Configuration - Date Created field shows different values when switching from Expand Right View to Split View.
SG-18254 CLONE - Grid Header - POST not returning Equipment results if description contains ash character
SG-18207 CLONE - Release Individual PM WOs - Uncaught TypeError of Null
SG-18205 CLONE - Login - Error when opening link for password reset when OTPREQRD=YES
SG-18202 CLONE - Databridge Message Status | Record View Databridge does not strip out the html in the line comments. The header comments are stripped out correctly.
SG-18190 CLONE - Work Orders | Parts | Create Pick Ticket - Cannot generate a Pick ticket for a Project WO without Equipment
SG-18173 CLONE - Work Orders | Checklist - Start/View AKMS Completion button cannot be hidden or disabled
SG-18165 CLONE - Generate WOs | Preview | Generate - MEC WO's scheduled start and end dates not updated when duplicate PM WO is bypassed
SG-18164 CLONE - Base - Populating value for Install parameter 'DSSLTIME' is causing incorrect behavior for custom grid calls.
SG-18155 CLONE - Generate WOs | Preview | Generate - Error "Unable to Retrieve Text" when generating PM WOs for a particular PM
SG-18154 CLONE - Work Orders | Parts | Import Parts List - flag is being set for isSlow
SG-18146 CLONE - Parts | Stores - Actions - Add/Edit Comments Greyed Out
SG-18145 CLONE - Warranty Claims - WO Cost Settlement, Misc Cost Settlement and Total Settlement displaying incorrect values on initial load of list view screen
SG-18121 CLONE - Generate WOs | Preview | Generate - unable to retrieve text error when generating particular PM
SG-18110 CLONE - Asset - Running asynchronous PATCH requests reusing session, results in error stating that the result set is closed
SG-18094 CLONE - Supervisor Dispatch Overview - Screen takes a lot of time to load
SG-18091 CLONE - Grid Designer - Grid marked inactive after modifying unrelated view
SG-18070 CLONE - Purchase Orders | Workflow Approval - Buttons set to Not Available are still accessible using right-click
SG-18065 List of HxGN EAM Codes - Report shows error "No Records Returned"
SG-18052 CLONE - GL Process Schedules – The record is saved and the schedule is updated, even though the user group lacks Insert, Update, or Delete permissions for the screen.
SG-18041 CLONE - Base - Workflow Approval link in email results in an oracle error when UDS is set as First screen
SG-18039 CLONE - User Setup - PUT SYNC USER SETUP giving "Maximum number of active users for HxGN EAM has been exceeded." error
SG-18010 CLONE - MP0276_AddPartPrices_001 - Web service does not raise an error when a Price Type other than Average, Last Price, or Standard Price is supplied with PRICELEV at P.
SG-18009 E-mail Templates - Header Logo Alignment - Wrong Dutch translation (Rest instead of Links)
SG-18005 Supplier Returns | Parts - Available qty is 0 for HELD ITEMS after held Item and store to store Transfer
SG-17982 CLONE - Task Plans | Checklist | Translations - Missing translation record for newly installed language for old checklist items
SG-17952 CLONE - Work Orders | Repair Parts - Able to delete repair parts when repair details are assigned on a WO
SG-17951 CLONE - Work Orders | Book Vendor Hours | Create Correction - Cannot book correction
SG-17924 CLONE - Flex Business Rules - Same Flex Business Logic Gives Different result in TST/TRN vs PRD and it's impacting inventory Holding
SG-17895 CLONE - Equipment (A/P/S) - misleading error message while using dependent checkbox
SG-17820 CLONE - Invoice Vouchers - Able to match and approve an invoice line that was not received
SG-17758 CLONE - System Login - Logging in to EAM using drillback URL results to an error if the user's First Screen is a custom grid
SG-17744 Permit To Work | Safety - Reappearing Safety records after updating Location
SG-17727 CLONE - Warranty Claims - Wrong base query definition for warranty claims
SG-17722 Work Orders | Safety - Showing lines from a common org for which user has no permissions
SG-17720 CLONE - Operator Checklist - Task Plan is Invalid for cloned screen when checklist filter exists
SG-17689 CLONE - E-mail Templates - BCC and CC fields accepts carriage return
SG-17181 Equipment (A/P/S) | Test Points - Test Point UOM display in Test Point Details is truncated when UOM code length > 2.
SG-13233 Databridge - SyncMaintenanceOrder BOD size causing high growth on Database
Tech Studio resolved issues
Tech Studio resolved issues: summary
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