The following section is useful for organizations that want to run Smart Reference Data Plus remotely using Citrix®.
When you access applications via Citrix, we strongly recommend that you do not perform any administration activities that run automatically for a long time on a client machine. When you run administration activities via Citrix client, the software actually performs these activities on the server side, while the client remains idle, and the connection to Citrix becomes inactive. This disconnects the current session and can even cause applications to close on the server. A connection break off during such an activity can cause damage to your database.
We suggest that you perform administrative activities either on your database server computer or on a client computer using a configuration other than Citrix.