Before beginning an installation, verify that your server and client computers meet the following hardware and software requirements.
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From version 2016 R4 (8.4.0), Smart Materials and Smart Reference Data work only with the new Intergraph Smart Licensing (ISL). Before you upgrade either Smart Materials or Smart Reference Data, file a Service Request for the appropriate license.
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All domain verified user names and passwords must use ASCII7/English characters. Oracle does not support non-ASCII / English characters in domain user names or passwords and will not work. In addition, do not use the @ character in an Oracle password. This limitation applies only to Oracle, not Hexagon.
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Beginning with Windows 10 and Oracle 18.0.0.0, Microsoft and Oracle will enforce the Internet Host Table Specification RFC 952 which mandates that component hostname labels may contain only alphanumeric characters. Hostnames using underscores ("_") are not allowed. Refer to Oracle Support Articles 1603775.1 and 1957895.1 and Microsoft KB 101785.
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During the installation, turn off firewalls, virus scanners and virtual machine services. Restart these services after the installation.
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The software must not be installed on a mounted drive/volume.