-
In the menu tree, navigate to Smart > Administration > A.10 Base Information.
-
Double-click A.10.51 Email Templates.
-
In the Template box, type text for the name of the template.
-
In the Template Type box, specify the type of template.
-
In the Email Body Text box, type text for the e-mail body.
You can use placeholders (denoted by #) in the template body text. These placeholders are specific to the template type and are replaced with actual values in the e-mail. For more information about placeholders, see the online Help.
Example
Here is an example e-mail template for when a user password has been changed (PSW USR CHANGED template type):
Dear #FIRST_NAME# #LAST_NAME#,
Your password has been changed. Your user name is <#USER_CODE#>, and your new password is <#PASSWORD#>.
This e-mail has been generated automatically. Please do not reply.