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Open the E-Supplier screen. For the link to this screen, contact the Smart Materials Service Center.
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Click Forgot Password.
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In the User Name box, enter your login name.
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In the Email box, enter your e-mail address.
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Click Request Password.
If the software can uniquely identify you with the information you entered, an e-mail message with the login information is sent to your e-mail address.
The e-mail messages can be customized in m_pck_company_custom. For a company, the function is new_user_email_text, and for a supplier/subcontractor, the function is supplier_password_text.