After installing Smart Instrumentation Web API, you must create an Application Pool using the Internet Information Services Manager.
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Open Administrative Tools from the Windows Start menu or Control Panel.
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Double-click on Internet Information Services (IIS) Manager.
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In the left-pane, expand the tree to display Application Pools.
If the message prompt below appears, click No.
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Right-click on Application Pools, and from the shortcut menu select Add Application Pool.
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In the Add Application Pool dialog box, type a name for your Application Pool and click OK.
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Right-click on the Application Pool you just created, and from the shortcut menu select Advanced Settings.
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Make sure that the settings in the Advanced Settings dialog box in the General section are as follows:
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Enable 32-Bit Applications = True
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Queue Length = 10000
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Start Mode = allwaysRunning
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Disable Overlapped Recycle = True.
You can click on the value field to change the value.
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In the Recycling section set Regular Time Interval (minutes) to 1760.
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In the Process Model section, Idle Time-out (minutes) field, type 0.
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For Identity, select the ellipses button in the value field.
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In the Application Pool Identity dialog box, select Custom Account and click Set.
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In the Set Credentials dialog box type in the required information.
The User Name is the name of the domain you log on to and your domain user name separated by a backward slash. For example: MYDomain\MyUserName. The password is your windows login.
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Click OK on each dialog box and return to the Internet Information Services (IIS) Manager.
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In the left-pane, expand the tree to display Sites > Default Web Site, and select your API.
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Select Advanced Settings and set Preload Enabled to True.
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Close the Internet Information Services (IIS) Manager.