Handle an Initialization Failure - Intergraph Smart Instrumentation - 13.1 - Administration & Configuration - Hexagon PPM

Intergraph Smart Instrumentation Administration

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English (United States)
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Intergraph Smart Instrumentation
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Administration & Configuration
Smart Instrumentation Version
13.1

In the event of an initialization failure, do the following.

When restarting the initialization process, you cannot define the same domain name because it is in use in the domain that became invalid when the previous initialization session was interrupted.  If you want to use the same domain name, you must first delete the invalid domain.  For details, see Domain Deletion Common Tasks.

  1. Re-start the initialization process.

  2. If, during the initialization process, you receive the same error that caused the process to stop previously, press the Print Screen key. You must make a screen capture of both the Initialize dialog box, and the error message.

  3. Send the screen capture and the InitLog.txt file, located in the Smart Instrumentation home folder, to the Smart Community Web Site.