This section includes a subset of the requirements for the Smart Engineering Manager desktop client installation. For additional information on software and hardware requirements, please review the latest compatibility matrix available on PPM Smart Community. If you cannot access the compatibility matrix, contact customer support.
Hardware Recommendations
It is recommended to install the software on a computer having a 2.9 GHz processor and a minimum of 8 GB of RAM.
Recommended Disk Space
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Oracle Client: 1.0 GB
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Full installation of Smart Engineering Manager: 0.4 GB
Additional disk space is required for software prerequisites and optional software
that you install.
Supported Operating Systems
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Windows 10 Version 22H2 or later - Professional and Enterprise Edition 64-bit
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Windows 11 Version 22H2 or later - Professional and Enterprise Edition 64-bit
Smart Engineering Manager is certified on Windows with UAC ‘On’ at Level 3 (Default)
Supported Database Clients
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Oracle Database 19c Client (19.3)
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Microsoft SQL Server 2019 Client
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Oracle pluggable (multitenant) option is not supported.
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For SQL Server databases, the client installation is optional.
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For Oracle 19.3 Client and later, to enable Smart Engineering Manager activities, you must register the .NET assemblies to the Global Assembly Cache (GAC) after the initial installation, and each time you apply a patch. For details, see Register Oracle .NET assemblies.
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Oracle 32-bit Client is required for both 32-bit and 64-bit Oracle databases.
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Do not use Oracle 'light client' as it does not include some of the required .dll files.
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Beginning with Windows 10 and Oracle 12.1.0.2, Microsoft and Oracle will enforce the Internet Host Table Specification RFC 952 which mandates that component hostname labels can contain only alphanumeric characters. Host names using underscores (‘_’) are not allowed. Refer to Oracle Support Articles 1603775.1 and 1957895.1 and Microsoft KB 101785.
Software Prerequisites
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Microsoft .NET Framework 4.8
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Google Chrome (mandatory) or Microsoft Internet Explorer 11 (optional) or Microsoft Edge (optional)
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Microsoft XML Core Services (MSXML) 6.0 Service Pack 1 or Service Pack 3
Optional Software
The following software programs are not Intergraph corporation software and are owned
by third parties. It is the responsibility of the customer to select in its sole discretion
the applicable third party software the customer wants to use to generate reports
and Intergraph makes no recommendation as to the choice of said third party software.
The customer is responsible for obtaining a valid license to use said third party
software from the owner of said third party software and to pay any license fees to
the owner of said third party software for the use of said third party software. INTERGRAPH
DISCLAIMS AND MAKES NO WARRANTY EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY OR THE WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE IN REGARDS
TO SAID THIRD PARTY SOFTWARE.
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Microsoft Excel from Office 2019 / 365, 32-bit, required for working with report templates, creating reports in the Data Dictionary Comparison Utility and the Reference Data Synchronization Manager, and for viewing various other files)
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PDF reader (required for reading and saving various documents)
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For working in a thin client environment, Citrix XenApp 7.15 on Windows Server 2019.
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Stop and disable Touch Keyboard and Handwriting Panel Service in Control Panel > Services.