Unable to load Component Register with large number of records using the Desktop Client - Intergraph Smart Construction - 2019 (7.0) - Help - Hexagon PPM

Error Message

You may receive one of the following error messages when you are loading the Component Register with more than 30000 records using the Desktop Client Loader.

1. HTTP status 404: Not Found

2. HTTP Status 413: Request Entity Too Large.

Solution

This error is caused because the default site settings in Microsoft Internet Information Services (IIS) Manager do not support files with large number of records to be uploaded. To fix this problem, do the following:

1. Open the IIS Manager.

2. In the Connections pane, expand the Sites node, and select the site.

3. In the Features View tab, double-click on Configuration Editor.

4. Select system.web > httpRuntime and then increase the following parameters to allow uploading files with large number of records.

   • executionTimeout

   • maxQueryStringLength

   • maxRequestLength

5. In the Connections pane, expand the Sites node, and select [sitename]FileService.

6. Repeat steps 3 - 4.

You must also configure the Maximum allowed content length (Bytes) and Maximum URL length (Bytes) option in the IIS Manager to process large file sizes. For more information on configuring the Maximum allowed content length (Bytes) and Maximum URL length (Bytes) option in the IIS Manager, see Configure IIS to process large files.