Reinstating a Locked-Out User - Intergraph Smart Completions - Intergraph Smart Completions Update 15 - Help - Hexagon

Intergraph Smart Completions Help (5.3.15)

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English
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Intergraph Smart Completions
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Help
Smart Completions Version
5.3.15

The system will lock out a user who attempts to enter the incorrect login details too many times. In these instances, an administrator can reinstate the status. The status of a locked-out user is blank. To reinstate a user, search for them in vResources, and change their status to Active. The user can then request a password reset from the login screen.

User reinstatement can be done in Smart Cloud Portal if SC is deployed in Smart Cloud.