Could not retrieve the references collection from the Symbol, or it does not support a required interface - Intergraph Smart 3D - Help - Hexagon

Intergraph Smart 3Dx Help

Language
English
Product
Intergraph Smart 3D
Subproduct
3Dx
Search by Category
Help
Smart 3D Version
13

Meaning: The software failed to retrieve the part's symbol reference collection holding the parameters defining the symbol, or it does not support a required interface. Therefore, the software failed to create or modify a smart part (bracket, pad, collar, parametric).

Recovery:

  1. Verify that the symbol exists and is properly defined.

  2. Verify none of the inputs are on the To Do List. Make any necessary corrections.

  3. If problem still exists, report steps taken to your support group.