There was a problem establishing a connection to the catalog - Intergraph Smart 3D - Help - Hexagon

Intergraph Smart 3Dx Help

Language
English
Product
Intergraph Smart 3D
Subproduct
3Dx
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Help
Smart 3D Version
13.1

Meaning: Smart 3Dx tried to connect to the catalog database and encountered an error.

Recovery: Click Yes to retry connecting to the database.

If retrying the connection is not successful, contact your database administrator or local support team to correct the connection problem. Possible causes for this situation include:

  • Loss of network connection to the database server.

  • Database server is off line.

  • Database server has been moved or renamed.