Modify the Application Pool - Intergraph Smart 3D Web API - Installation & Upgrade - Hexagon PPM

Intergraph Smart 3D Web API Installation and Configuration

PPMProduct
Intergraph Smart 3D Web API
PPMCategory_custom
Installation & Upgrade
Version_SThreeD_Custom
12 (2018)

If you use Windows Authentication to access the configuration database, the identity used in the selected Application Pool must have access to the database where the configuration information is stored. To change the identity of the Application Pool:

  1. In Internet Information Services (IIS) Manager, select the Application Pools node.

  2. Right-click the application pool being used, and then select Advanced Settings.

  3. Select the Identity setting.

    The Application Pool Identity dialog displays.

  4. Select Custom account.

    The Set Credentials dialog displays.

  5. Enter the information for a user who has database access.

  6. Click OK to accept the changes.

We recommend that you modify the IIS Application Pool settings for the Smart 3D WebAPI web server to increase response time.

  1. In the Internet Information Services (IIS) Manager, select the Application Pools node.

  2. Right-click the application pool, then select Advanced Settings.

  3. Set Start Mode to AlwaysRunning.

  4. Set Idle Time-out (minutes) to 0.

  5. Set Idle Time-out Action to Suspend.

  6. Click OK.

  7. Recycle the application pool.