Error Messages: P - Intergraph Smart 3D - Troubleshooting

Intergraph Smart 3D Troubleshooting Reference

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English
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Intergraph Smart 3D
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Troubleshooting
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Troubleshooting
Smart 3D Version
12 (2018)

Parts are Not Available. Please Bulkload the Compartmentation Part Classes.

  • Meaning: There must be at least one Compartmentation part in the Catalog in order for the Compartmentation task to work properly.

  • Recovery: Bulkload the Compartmentation part classes.

Path is not contiguous.

  • Meaning: You deleted a straight segment of a sketched path and failed to modify the remaining segments to close any gaps. The result is a broken path that must be corrected before Finish Path can execute properly.

  • Recovery: Modify the remaining path segments to eliminate the gap, or cancel the Project Volume Along Path command to return to the last acceptable state of the path.

    SHARED Tip For more information about projecting a volume along a path in Smart 3D, see the Space Management User's Guide, available from the Help > Printable Guides command in the software. If you are using SmartMarine 3D, see the Compartmentation User's Guide, available from the Help > Printable Guides command in the software.

P&ID Display service is not available.

  • Meaning: This message appears if you run the View P&ID command, and the Display Service is not available.

  • Recovery: Verify that the integration software is properly installed. For more information, see the Integration Setup Guide.

Permission Denied. User does not have access to modify this object.

  • Meaning: You do not have write permission to the selected drawing component or documents.

  • Recovery: Make sure you have write permission to the permission group for the component or documents.

Please convert the Snapshot drawing to v7 before ACTION it, Drawing Number: DRAWING SHEET NAME

  • Meaning: This message appears in the drawings.log when you have not used Tools > Convert Legacy Snapshot to migrate a pre- version 7.0 Snapshot Drawing to a new version 7.0 Composed Drawing.

  • Recovery: In the Drawings and Reports task, select the drawing, then select Tools > Convert Legacy Snapshot to convert the drawing to a version 7.0 Composed Drawing. Try the action again on the converted drawing.

Please convert the Snapshot drawing to v7 before updating it, Drawing Number: DRAWING SHEET NAME

  • Meaning: This message appears in the drawings.log when you have not used Tools > Convert Legacy Snapshot to migrate a pre- version 7.0 Snapshot Drawing to a new version 7.0 Composed Drawing.

  • Recovery: In the Drawings and Reports task, select the drawing, then select Tools > Convert Legacy Snapshot to convert the drawing to a version 7.0 Composed Drawing. Update the converted drawing.

Please select a drawing view and run this command again.

  • Meaning: No drawing view was selected.

  • Recovery: Select a drawing view and retry the command.

Please select at least one drawing view and run this command again.

  • Meaning: The operation requires at least one drawing view.

  • Recovery: Select at least one drawing view and try the operation again.

Please select one or more views, and run this command again.

  • Meaning: The Clear Manual Edits custom command in SmartSketch Drawing Editor requires at least one drawing view be selected before running the command.

  • Recovery: Select at least one drawing view within the 3D drawing and click the Clear Manual Edits command again.

Project status must be Active for find documents to work.

  • Meaning: This message can appear in the drawings.log when you run the Find Documents to Publish command when the active WBS project status is set to a value other than Active.

  • Recovery: Make sure the WBS project status is set to Active, and try the command again.

Pure Virtual Function Error

  • Meaning: When batch updating a Smart 3D 3DModelData drawing document that is set to output VUE and ZVF files, the process does not produce an XML file.

  • Recovery: Turn on Desktop Access. For systems where desktop access is not allowed, the following entries need to be added to the system path:

    • [Product Folder]\Core\Runtime

    • [Product Folder]\Common2D\Rad2d\Bin

    • [Product Folder]\GeometryTopology\Runtime.

    For more information on batch service configuration for drawings, refer to the "Batch Service" section in the Smart 3D Installation Guide.