Recover from Host failure - Intergraph Smart 3D - Administration & Configuration

Intergraph Smart 3D Global Workshare (SQL Server)

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English
Product
Intergraph Smart 3D
Subproduct
Global Workshare
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Administration & Configuration
Smart 3D Version
12 (2018)

The following workflow explains a procedure for recovering the Host server in a Global Workshare Configuration (GWC) environment in the event of a failure. A Host server can fail due to hardware or other catastrophic failure. The GWC Host Failure-Recovery workflow is not intended for temporary network outages from which the GWC can recover without intervention. If you have lost your Host location in a GWC, please contact support (www.hexagonppm.com) for advice before you start the recovery operation.

When the Host server fails, GWC data begins to accumulate on each of the Satellite servers. When it is clear that the Host server is down, or if the data is not replicating, stop work on each Satellite server until the Host server is repaired or replaced, or until the issue is resolved.

  1. Determine which dataset to copy for recovery from the remaining Satellite servers. Use the most complete dataset available from the Workshare location. You must recover data from all the other Satellite locations that were not chosen using copy/paste and restore after the GWC is running again.

    To integrate the data not chosen, see Model Data Recovery.

  2. Use the Backup Command to create a backup the dataset to be copied.

  3. Remove Smart 3D data from all servers that participated in the previous Smart 3D Global Workshare Configuration.

  4. Use the Database Wizard to create a new Site and Site schema.

  5. Use the Restore a model as a copy feature in the Restore Wizard to populate the new Site using the backup dataset.

  6. Use the Backup Command to create a back up of the restored model.

  7. Configure Global Workshare.