There is more than one unassigned members folder - Intergraph Smart 3D - Administration & Configuration

Intergraph Smart 3D Database Integrity Administration

Language
English
Product
Intergraph Smart 3D
Subproduct
Database Integrity
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Administration & Configuration
Smart 3D Version
12 (2018)

Message

There is more than one unassigned members folder.

Severity

High.

Detailed Description

More than one unassigned members folder exists under the model node.

Possible Cause

Two users simultaneously created the first analysis models, and two unassigned member folders were created.

Possible Impacts

Members with loads but not assigned to analysis models will appear beneath one or the other unassigned member folders. It will most likely just cause confusion as to which folder a member will appear under. This situation should not impact the software in any way.

What You Should Do

Use the Clean Database custom command to remove the extra unassigned member folder.

  1. Ask your database administrator to back up the model.

  2. Supply all information possible that may have led to this situation, and submit this information along with the backup to customer support. You can find support information on our web site at Hexagon Support.

  3. Using the Clean Database custom command, remove this folder.