The following default timeout settings are set in the Server Manager Settings node, the web.config file, and the IIS Application Server Manager in both the staging and target sites. When exporting large data sets using Data Validator, these default settings allow for the successful export of a data set of 50,000 documents, each with files attached less than 1 KB in size:
File name and location |
Property |
Default value |
---|---|---|
Site Settings node in SDx Server Manager |
Connection Timeout [SQL Server] |
1200 seconds |
FileServiceTimeout |
300000 seconds |
|
InternalRequestTimeout |
108000000 milliseconds |
|
DBCommandTimeoutSeconds [Oracle] |
108000 seconds |
|
VTLExportFileUploadTimeout |
108000000 milliseconds |
|
VTLExportFileUploadBatchSize |
25 |
|
Web.config file located at [Install drive]\SDx Server Files\Web_Sites\[your_SDVsite_name] |
httpRuntime executionTimeout |
108000 seconds |
closeTimeout, openTimeout, receiveTimeout, and sendTimeout of netNamedPipeBinding, netTcpBinding, netTcpBindingNoSecurity |
04:00:00 (hh:mm:ss) |
|
closeTimeout of WebHttpBinding |
00:59:00 (hh:mm:ss) |
|
IIS Application Pools Advanced Settings |
IdleTime-out (minutes) for site |
0 |
IdleTime-out (minutes) for site FileService |
0 |
If any timeouts are seen using these default settings, you can increase the settings for the larger data set, such as for 150,000 tags or more. However, any changes made are dependent on other factors, such as the system's setup, processor speed, network speed, and so on. Contact your administrator for the correct timeout setting.
When exporting large data sets using Data Validator, we also recommend that you increase the maximum number of worker processes for the SDx server application pool of your primary site. For example, <Product_Short>Server. However, this is dependent on your system's setup.
File name and location |
Property |
Recommended value |
---|---|---|
IIS Application Pools Advanced Settings > [Primary Site] |
Maximum Worker Processes for site |
4 |
-
The optimal value to use is dependent on your system usage and available resources, such as the number of processors, number of applications, number of users, and so on.
-
If you are exporting a large data set of 10,000 or more documents with attached files, we recommend that the VTLExportFileUploadBatchSize property in the Site Settings node in the SDx Server Manager be set to 25.
-
If you are exporting a large data set using the http/https protocol, we recommend increasing the Maximum allowed content length (Bytes) setting to 3000000000 in the Edit Request Filtering Settings dialog box in the application pool of your primary site. This will prevent timeout issues when exporting large data sets.
File name and location |
Property |
Recommended value |
---|---|---|
IIS Application Pools Request Filtering > [Primary Site] |
Maximum allowed content length (Bytes) |
3000000000 |