The Diagnostic Utility checks that an authorization token to query for working set OIDs can be retrieved from the authorization server specified in the settings file.
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Authorization server for working sets {URL} could not be found
The Diagnostic Utility could not find the server for retrieving authorization tokens specified in the settings file. Ensure that the correct URL has been entered.
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Unauthorized to retrieve a token for working sets from authorization server {URL}
The Diagnostic Utility could not retrieve an authorization token using the credentials specified in the settings file. Ensure that the correct credentials have been entered.
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Could not retrieve a token for working sets from authorization server {URL}
The Diagnostic Utility could not retrieve an authorization token for an unspecified reason. Ensure all settings are correct. If the problem persists, contact your system administrator or HxGN technical support (Smart Community).