The Diagnostic Utility checks if the 3D Graphic Data Service is installed and running. The installation of the service is done when you click Save & Configure in the VDS Configuration Utility.
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3D Graphic Data Service is not installed
The 3D Graphic Data Service was not installed when you click Save & Configure in the VDS Configuration Utility was pressed. Run the VDS Configuration Utility again, and then click Save & Configure. If the service still does not install, check with your system administrator or go to the Smart Community for support.
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3D Graphic Data Service is stopped
Run the VDS Configuration Utility again, and then click Save & Configure.
To start the service manually when installed:
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Open Windows Services.
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Right-click the entry, and then select Start.