Smart Build Insight 4.0 Update 13 Network Recommendations - HxGN Smart Build - Version 5.0 (5.0) - Release Notes/Bulletin

HxGN Smart Build Insight Release Bulletin

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Release Notes/Bulletin

The user experience in Smart Build Insight depends on having a good network connection and the impact on Smart Build Insight's performance by the network is different with respect to network speed and quality. Network speed can be measured in terms of latency and bandwidth. Network quality is measured in various ways but packet loss is most significant to Smart Build Insight.

  • For network speed, the impact on Smart Build Insight's performance is linear; i.e. for a given increase in latency and a given decrease in bandwidth, there is a proportional reduction in performance.

  • For network quality the impact on Smart Build Insight's performance is exponential; i.e. for a given increase in % of packets lost, Smart Build Insight performance degrades exponentially. Greater than 5% packet loss would probably render Smart Build Insight unusable and the network should be investigated.

Another variable could be your role and the features of Smart Build Insight you use most often. Any operations involving the 3D model will usually result in the largest downloads and are most dependent upon the network.

Since what constitutes acceptable vs unacceptable performance is subjective, we don’t publish strict requirements.

Web Application

We recommend that your network has a minimum download speed of 30 Mbps and the latency should not exceed 300 ms.

Mobile Applications

Mobile applications have been designed to require smaller data downloads, and therefore require less download speed than the web application.

What is the difference between bandwidth and speed?

Bandwidth indicates the amount of data your network can transmit in a fixed measure of time. It simply means capacity.

Speed indicates the amount of data you receive every second.

More bandwidth does not mean more speed.

What is packet loss, latency, and jitter?

When data is transmitted over a network, it is broken down into data packets, and each data packet takes a certain amount of time to reach its destination.

Packet Loss

When a data packet does not reach it's destination, it's called packet loss. Any inconsistencies in the network can cause packet loss.


It is the time it takes for a data packet to travel across the network from it's source to the destination. It is a term used to indicate any kind of delays in data communication over a network.


In real-time, different packets of data might face different delays in a network. For example, let's say the first packet of data was received at 10 ms of delay, the second at 25 ms and the third at 40 ms. The variations in the delays is called jitter.

Imagine trying to have a conversation with someone over the phone, but the other person's voice keeps breaking, making it difficult to understand what they are saying. This is similar to what happens when there is jitter in a network transmission, the flow of data becomes disrupted and difficult to interpret.