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All software and infrastructure changes are gradually promoted through four rings based on rigorous test-driven checkpoints. The four rings are:
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Dev
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QA
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Preview
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Production (Prod)
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After approval, all deployments use automation to reduce the risk of human error and improve reliability for customers.
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Services are upgraded automatically without downtime for customers.
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Change management is traced through work item tracking systems.
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Only Cloud Operations employees have access to the Production ring infrastructure.
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Hexagon Services and Presales teams use the Preview ring for configuration and demonstrations.
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No Hexagon employees have access to customer Production tenants.