Delete synchronization fails - HxGN SDx2 - v11 - Help - Hexagon

HxGN SDx2 Connector for Plant Maintenance Help

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HxGN SDx2
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HxGN SDx2 Connector for Plant Maintenance
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Error message

You might receive the following error when performing a delete sync for tags.

No Tags exist in the system to perform tag delete sync

Cause

This error may occur when you try to perform the delete sync without deleting the synced tags.

Solution

Delete the already synced tags and ensure that the information for the FLOCs is available in the SDxConnDeletedTagObject objects.

Error message

You might receive the following error when performing a delete sync for assets.

No Assets exist in the system to perform asset delete sync

Cause

This error may occur when you try to perform the delete sync without deleting the synced assets.

Solution

Delete the already synced assets and ensure that the equipment information is available in the SDXSAPDeletedAssetObject objects.