An error occurs when synchronizing tags or assets - HxGN SDx - v10 - Installation & Upgrade - Hexagon

HxGN SDx Connector for Plant Maintenance Installation and Configuration

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HxGN SDx
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HxGN SDx Connectors
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Installation & Upgrade

You might receive one of the following errors when synchronizing tags or assets.

Error message

A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond

Cause

This error may occur when the host details in the RFC Destination are incorrect.

Solution

Update the host details with the correct values. For the host details, see Information prerequisites for synchronization of a Tag to a FLOC or Information prerequisites for synchronization of an Asset to an Equipment.

Error message

Missing sync destination on detail

Cause

This error may occur when a destination is not related to the detail object.

Solution

Relate the destination to the detail object.

Error message

Adhoc Report is not found

Cause

This error may occur when a report is not related to the detail object.

Solution

Relate the report to the detail object.

Error message

  • Tags - Tag Transform file is not found

  • Assets - Asset Transform file is not found

Cause

The error may occur when a transform file is not related to the detail object.

Solution

Relate the transform file to the detail object.