You can download the following documents from the Attachments tab of the HxGN InService Customer Comms | Callback Help:
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HxGN InService Configuration and Parameter Files Help
To do that:
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Click
(Attachments) to open the Attachments tab.
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Click
(Download) next to the document's name.
If the downloaded file is empty:
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Right-click the file.
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Select Properties.
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In the General tab, check Unblock and then OK/Apply.