SG-1239 CLONE - Email viewer - email not sent with attached reports error "CM-REQ-4342 An error occurred with the client." - HxGN EAM - Version 12.0 - Hexagon

HxGN EAM Resolved Issues for 2022

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HxGN EAM Version
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SG-1239 CLONE - Email viewer - email not sent with attached reports error "CM-REQ-4342 An error occurred with the client."

 Description 

Several customers in MT Cloud reported this error after week end maintenance upgrade 11.7.1

This only happens for emails with a report attached

javax.mail.MessagingException: Report run failed: SOAP exception\!

CM-REQ-4342 An error occurred with the client.

You can run the following query to see this is failing

Select * from R5MAILEVENTS

where mae_date>'15-MAY-2022' and MAE_ERROR = 'javax.mail.MessagingException: Report run failed: SOAP exception\!

CM-REQ-4342 An error occurred with the client.'