EAM-54612 CLONE - E-mail Notification Setup - Errors when saving or activating notification on r5contactrecords table |
Description |
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Errors are encountered when creating email notifications on the r5contactrecords. Two issues are encountered that might be related: 1. System failed to carry out this function error when adding an email parameter 2. E-mail parameters or conditions may not be valid, please make corrections to proceed. That last error is a standard error, but customer (nor support) is able to find the cause. And this error comes back once in a while. But only when adding parameters on the r5contactrecords. h4. Steps to reproduce 1. Go to e-mail notification setup screen 2. Select table r5contactrecords 3. Select third SRRES email template. 4. Open Actions and add a parameter. 1. Go to e-mail notification setup screen 2. Select table r5contactrecords 3. Select third SRRCSOS email template (the last one that). 4. Click Active (and save) |