EAM-54509 CLONE - Requests For Quotations - reference to RFQ and status is not changing on Requisition after cancelling the RFQ - HxGN EAM - Version 12.0 - Hexagon

HxGN EAM Resolved Issues for 2022

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HxGN EAM Version
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EAM-54509 CLONE - Requests For Quotations - reference to RFQ and status is not changing on Requisition after cancelling the RFQ

 Description 

On a Requisition we have for example 4 parts. Three of them have a Requested Before date < todays date and 1 line has todays date. When we generate a RFQ for this Requistion we will get an error for the 3 lines with backdated Requested Before, however the RFQ gets created for the 1 line with todays RFQ.

Now customer wants to cancel the RFQ. When doing this, the requistion remains in status 'Quoting' and the reference to the RFQ is still there in Record View. Trying to cancel the requisition directly will not work either. When doing this we get error that requistions cannot be cancelled until RFQ has been cancelled, but our RFQ is already cancelled !

Changing the requistion to any other status is not possible either because EAM is telling us to award item on RFQ (but RFQ is cancelled).

So there is something wrong when we generate a RFQ and we have requisition lines with Requested Before < todays date. Please see attached.

This can be reproduced on any 11.6 environment

Steps to Reproduce (see also attached doc)

1) Create Requisition and add 4 lines. Three with Requested Before date < todays date and 1 line with todays date.

2) Right-click on Req number to Generate RFQ

3) Select all lines on RFQ popup and click Generate. See that 3 lines are in error but RFQ got generated for the 1 remaining line.

4) Cancel the RFQ.

5) According to use case RFQ ref and status of Req should change but RFQ reference is still there and status is still Quoting.

Expected Result - RFQ reference disappears on requisition and status changes back to Unfinished