EAM-55307 CLONE - Part | Reservations - incorrect work order number when a child work order has parts reserved. - HxGN EAM - Version 12.0 - Hexagon

HxGN EAM Resolved Issues for 2022

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HxGN EAM Version
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EAM-55307 CLONE - Part | Reservations - incorrect work order number when a child work order has parts reserved.

 Description 

Steps to Reproduce:

1. Create work order with activity with the idea of making this the parent work order.

2. Create sub-work order (child work order) and update the the Parent Work Order field with the first work order created. Add activity.

3. Against the child work order, go to the Parts tab and add a part which you know had quantity on hand. In my example I have 5 quantity on hand in my store room. Planned Qty, Reserved Qty, and Allocated Qty are all set to 3.

(An employee now realizes that they need to now issue these parts to a different work order and has to find that work order)

4. Go to the Parts tab to look up the Part that you reserved/allocated to the child work order.

5. Go to the Reservations tab to find the work order that this part is reserved/allocated against. All the information is correct except for the work order number. The work order number is the Parent work order, but the parts was reserved/allocated against the child work order number. The description of the work order here is actually correct which is the description of the child work order.

Actual Results: incorrect parent work order number on Reservation tab

Expected Results: child work order number on Reservation tab

EAM-55314 CLONE - Pick Tickets | Parts | Import Parts - Receive error ‘Work Order record null cannot be found’