EAM-55003 CLONE - Store-To-Store Issues | Parts - Long time in loading Parts lookup when no requisition is specified - HxGN EAM - Version 12.0 - Hexagon

HxGN EAM Resolved Issues for 2022

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HxGN EAM Version
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EAM-55003 CLONE - Store-To-Store Issues | Parts - Long time in loading Parts lookup when no requisition is specified

 Description 

*Data specific*

When no requisition is entered for the Store-to-Store Issue record view, the Parts selection popup takes a very long time to load. It then fails with error "Unable to retrieve records. Please contact your system administrator"

*Steps to reproduce:*

1. login http://url.com

2. Navigate to Materials | Transactions | Store-to-Store Issues screen and select any existing record in status Unfinished (example 189005)

3. Go to the Parts tab and click on the Part lookup field

*Expected result:*

The parts selection popup should load and show the list of records in a timely fashion

*Actual result:*

The loading animation remains on the screen for about 15 minutes, when then the "Unable to retrieve records" error is generated

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