SG-8394 - HxGN EAM - - Release Notes/Bulletin - Hexagon

HxGN EAM Resolved Issues for 12.1 202401

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SG-8394 Maintenance Patterns | Equipment - All Equipment dataspy long running


Cloud customer is having issues on Maintenance Patterns | Equipment with the standard dataspy "All Equipment". Retrieving the records can run for more than 3 mins and frequently results in error “The SQL Statement is invalid: ORA-00028: your session has been killed”, after DBAs kill it.

*Steps to reproduce:*

#Login to EAM with user 8508359.

#Navigate to Maintenance Patterns, select DIESEL-INSP.

#Open Equipment tab, select "All Equipment" dataspy which retrieves 8817 records.

*Expected results:*

loading time is reasonable.

*Actual results:

it takes more than 3 mins to load.