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SG-8865 CLONE - Email Template - Push Notifications with HTML codes appear on mobile push notifications when HTML has been activated. |
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Description |
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Screen capture has been attached, steps to reproduce are the following: #Go to install parameters and set value ON for HTMLMAIL #logout and log back on #create an email template for anything, Part creation for example #flag that email template for both email and push #provide the necessary information (recipients, email subject and body) #in the email body, put something in bold font and save the record. #go to email notification setup and choose r5parts table. #setup an event for insert, activate it and save it. #make sure you have access to EAM transit and Digital Work on mobile with the environment you are using for this test. #make sure that both mobile applications are authorized to raise notifications on the mobile device. #go in the Parts screen in EAM desktop and create a new Part. #go to the email viewer and make sure that an email event has been triggered. #check the body of the email (see screenshot), you should see some HTML code in there. #wait for the notifications to come to your mobile, you will see the PROBLEM, HTML code in the push notifications for both Transit and Digital Work (see screenshots). *Expected behavior:* See text formatted in the notifications as it was formatted in the template box. *Current behavior:* Formatted text in the email template appear with HTML tags in mobile notifications. |
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