In a distributed installation environment, apply this patch first to each content
manager, then apply this patch to each report server, and finally apply this patch
to each web server.
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Log all users out of the application.
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Ensure you are logged in as the same user that installed HxGN EAM.
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Stop the HxGN EAM Advanced Reporting services.
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Ensure that a proper backup of the HxGN EAM Advanced Reporting installation is available, in the event any problems arise during the patch process.
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Copy the patch file EAM1211ADVRPTPATCH1.exe to a temporary folder like c:\temp.
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Double-click to execute the self-extractor file.
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Select Unzip to create and unzip files to an EAM1211ADVRPTPATCH1 folder.
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Open a command prompt (cmd.exe) and change the directory to EAM1211ADVRPTPATCH1.
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Set the variable REPSRV_HOME to the location where HxGN EAM Advanced Reporting is installed.
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Apply the patch by executing this command at the prompt substituting a value for {logging_level}: patch.bat {logging_level}.
The brackets on logging_level denote that this value is optional.
The default value for {logging_level} is info.
The available logging levels are as follows from least to greatest: error warn info verbose debug
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Browse to the depconfig directory and execute this command at the prompt: deploy bat.
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HxGN EAM Advanced Reporting and services should now be up.
Running deploy.bat will automatically start the HxGN EAM Advanced Reporting services.