Define reasons for return based on the most common reasons for which you must return parts. When returning parts to the supplier, the system allows you to select a reason for return. Predefined reasons for returns enable you to track return trends.
To define reasons for return:
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Select Materials > Setup > Reasons for Return.
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Click New Record.
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Specify this information:
Reason for Return - Specify a unique code identifying the reason for return, and then enter a description of the reason for return in the adjacent field.
Class - Specify the class of the reason for return. The system automatically populates Class Org.
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Click Save Record.