Creating bulletin board notices - HxGN EAM - 12.0.1 - Help - Hexagon

HxGN EAM Help

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English
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HxGN EAM
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HxGN EAM Version
12.0.1

Create, edit, and view bulletin board notices from the Call Center form.

To create bulletin board notices:

  1. Select Operations > Call Center > Bulletin Board Notices.

  2. Click New Record. The system automatically populates Created By and Date Created.

  3. Specify this information:

    Organization - Enter the organization to which the bulletin board notice belongs.

    Language - Select the language in which to create the notice.

    To create a notice in more than one language, create separate bulletin board notices for each language.

    Importance - Select the level of importance for the notice. The system displays icons on the bulletin board indicating the selected level of importance.

    Knowledge Base Article - Enter the article to which a hyperlink should be displayed on the bulletin board.

    Start Date - Enter the start date for displaying the notice on the bulletin board.

    End Date - Enter the end date for displaying the notice on the bulletin board.

    If you do not enter a Start Date and End Date, the system displays the notice on the bulletin board until an End Date is entered or the notice is deleted.

    Title - Enter the title for the notice.

    Notice - Enter the details of the notice.

  4. Click Save Record. The system automatically populates Bulletin Board Notice.