On the ION Pulse tab configure the ION pulse that will be sent by the alert and as such you only need to setup data here if the alert type is ION Pulse. ION Pulse is an alternative channel to deliver HxGN EAM alert notifications to end users via ION.
The content of the notification is pulled from the grid fields and consists of three portions:
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Alert Description
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Recipient of the notification
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Data Content
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Select Administration > Setup > ION Pulse > .
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Specify this information:
Description - Specify the description assigned to this notification.
Recipient - Specify the recipient of this notification.
This must be an e-mail address if you decide that the ION Monitor will use this field. Note that it is not possible to reach multiple recipients using this field.
Delay Between Alerts - Specify the time you want the alert to skip after the creation of the ION Pulse alert before it creates a new one.
The construction of the pulse notification BOD is based on the r5alertgriddata table
populated by the alert. The Data Content is determined by the layout of the selected
Dataspy.
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Click Save.
The layout for this Data Content can then be configured on ION Desk. This configuration requires the creation of an ION monitor as follows:
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Add the pulse notification noun on the Documents tab.
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Include attributes based on the Data Content on the Attributes tab.
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Define the message format and include values of attributes in the message on the Alerts tab.
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Define the recipient of the alert notification on the Distribution tab. You can configure the distribution list using the group or user information from ION, or you can configure the distribution list using the Recipient from the BOD.
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Optionally, define condition under which to send the alert.