Set up e-mail notifications when certain events occur in the HxGN EAM database. Create e-mail notifications for a defined table based on the e-mail template. Define the parameters and constraints of each e-mail notification.
To create e-mail notifications for Messenger:
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Select Administration > E-mail Messenger > E-mail Notification Setup.
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Enter the table for which to create the e-mail notification.
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Click Add E-mail Notification.
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Specify this information:
E-mail Template - Specify the e-mail template to send when this e-mail notification is activated.
Select one or more of the following events:
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Update - Select to send e-mail when the record is updated.
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Insert - Select to send e-mail when a record is inserted.
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Delete - Select to send e-mail when a record is deleted.
From Status - Specify any status for which to send an e-mail.
To Status - Specify the updated status for which to send an e-mail.
Active - Select to make the selected record active. The check box may be cleared if you add, modify, or delete parameters or conditions.
Include URL- Select to include the URL in the notification.
This check box is available only for the following tables:
Table Name
Description
R5ACTIVITIES
Work Order Activities
R5BLANKETORDERS
Blanket Orders
R5BLANKETORDLINES
Blanket Order Lines
R5BOOKEDHOURS
Booked Hours
R5CONTACTRECORDS
Customer Requests (Call Center)
R5EVENTS
Work Orders
R5INVOICEALLOCATIONS
Invoice Allocations
R5INVOICELINES
Invoice Voucher Lines
R5INVOICES
Invoice Vouchers
R5ORDERLINES
Purchase Order Lines
R5ORDERS
Purchase Orders
R5REQUISITIONS
Requisitions
R5REQUISLINES
Requisition Lines
R5SERVICEREQUESTS
Service Requests
R5WARCLAIMS
Warranty Claims
Include Documents as Attachments - Select to include documents as attachments in the email.
This check box is available only for the following tables:
MAM_TABLE
MAM_RENTITY
MAM_ENTITY
MAM_DOCPK
R5EVENTS
EV
EVNT
evt_code
R5MOBILENOTEBOOKS
MNBK
MNBK
mnb_code
R5ORDERS
PORD
CF
ord_code#ord_org
R5OBJECTS
OBJ
O
obj_code#obj_org
R5PARTS
PART
PC
par_code#par_org
Comments - Enter any comments to include in the body of the e-mail notification.
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Click Submit.