Creating e-mail notifications for Messenger - HxGN EAM - 12.0.1 - Help - Hexagon

HxGN EAM Help

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HxGN EAM
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HxGN EAM Version
12.0.1

Set up e-mail notifications when certain events occur in the HxGN EAM database. Create e-mail notifications for a defined table based on the e-mail template. Define the parameters and constraints of each e-mail notification.

To create e-mail notifications for Messenger:

  1. Select Administration > E-mail Messenger > E-mail Notification Setup.

  2. Enter the table for which to create the e-mail notification.

  3. Click Add E-mail Notification.

  4. Specify this information:

    E-mail Template - Specify the e-mail template to send when this e-mail notification is activated.

    Select one or more of the following events:

    • Update - Select to send e-mail when the record is updated.

    • Insert - Select to send e-mail when a record is inserted.

    • Delete - Select to send e-mail when a record is deleted.

      From Status - Specify any status for which to send an e-mail.

      To Status - Specify the updated status for which to send an e-mail.

      Active - Select to make the selected record active. The check box may be cleared if you add, modify, or delete parameters or conditions.

      Include URL- Select to include the URL in the notification.

      This check box is available only for the following tables:

      Table Name

      Description

      R5ACTIVITIES

      Work Order Activities

      R5BLANKETORDERS

      Blanket Orders

      R5BLANKETORDLINES

      Blanket Order Lines

      R5BOOKEDHOURS

      Booked Hours

      R5CONTACTRECORDS

      Customer Requests (Call Center)

      R5EVENTS

      Work Orders

      R5INVOICEALLOCATIONS

      Invoice Allocations

      R5INVOICELINES

      Invoice Voucher Lines

      R5INVOICES

      Invoice Vouchers

      R5ORDERLINES

      Purchase Order Lines

      R5ORDERS

      Purchase Orders

      R5REQUISITIONS

      Requisitions

      R5REQUISLINES

      Requisition Lines

      R5SERVICEREQUESTS

      Service Requests

      R5WARCLAIMS

      Warranty Claims

      Include Documents as Attachments - Select to include documents as attachments in the email.

      This check box is available only for the following tables:

      MAM_TABLE

      MAM_RENTITY

      MAM_ENTITY

      MAM_DOCPK

      R5EVENTS

      EV

      EVNT

      evt_code

      R5MOBILENOTEBOOKS

      MNBK

      MNBK

      mnb_code

      R5ORDERS

      PORD

      CF

      ord_code#ord_org

      R5OBJECTS

      OBJ

      O

      obj_code#obj_org

      R5PARTS

      PART

      PC

      par_code#par_org

      Comments - Enter any comments to include in the body of the e-mail notification.

  5. Click Submit.