With the release of HxGN EAM Facilities Edition, we introduced the capability of integrating to Infor Intelligent Open Network (ION) Cloud Edition product. This brief describes HxGN EAM Facilities Edition integration with Infor ION product and demonstrates how to enable it to send BODs to ION CE and create monitors flows for activity deck as well.
HxGN EAM Facilities Edition integrates with ION CE with these Business Object Documents.
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MaintenanceOrder
The MaintenanceOrder BOD is pushed to ION when a work order is created or updated in HxGN EAM.
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CustomerCall
The CustomerCall BOD is pushed to ION when a service request is created or updated in HxGN EAM.
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AssetTrackingDataForEventLog
The AssetTrackingDataForEventLog is pushed to ION when an event is logged on a service request.