Create a service account for the user who is used to run the integration in the
User Management -> Manage -> Service Accounts section under User Menu in Infor OS.
Add a new service account by clicking ‘+’ button, and then select the user name and click save button.
You will be prompted with the below ‘Download Service Account Credentials’ windows. Click the DOWNLOAD button to download the service account information (.csv file) which will be used in Appendix D: ION Configuration.
It is recommended to create a user not associated with an individual person and then create service account for that user.