Customer Contract – Adjustments - HxGN EAM - 11.07.01 - Feature Briefs - Hexagon

HxGN EAM Contract Management

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English
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HxGN EAM
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Feature Briefs
HxGN EAM Version
11.7.1

Adjustments are changes you want to apply to the invoicing outside the setup of the Reservation Charge definitions. There could be any reason to justify adjustments, including a customer disputed an invoice and you have decided to give them a $100 credit, or equipment was returned in such bad shape that it warrants an extra charge of $150 for unexpected repairs.

You should not confuse Adjustments on this tab with the Adjustments fields that manipulate a transaction value already discussed on the Charge Definition screen. The same name was chosen because in the end they all influence what is invoiced and they can add or subtract to that invoice amount. The word Adjustment nicely covers that capability.

Adjustments work like the Adjustments on Customer Contract and have the following important attributes:

  • Adjustment - Reference to the Adjustment screen where you can define Adjustments.

  • Tax Code - If entered the system will calculate the Tax amount.

  • Adjustment Type - You can create your own codes on the System Codes screen (entity AJTP). The system will not let you select types that are either Invoice Discount or Contract Discount. These are protected and used by the Generate Invoices Process to handle discounts.

  • Date - The date that this Adjustment must be invoiced.

  • Status - Status of the Adjustment (System Codes entity AJST). Only approved adjustments will be selected by the invoicing process. Once invoiced the system will change the status to Invoiced and will add the invoice number on the Adjustment for future reference.

  • Quantity - Number of times the adjustment should be applied

  • Rate - Price of the adjustment

  • Total Amount = Quantity * Rate, but it is not necessary to enter any values. If Rate is blank the Total Amount is automatically set to 0 (zero). If Quantity is blank the Total Amount is automatically set equal to the entered Rate.