There are two ways to charge your customers for the work orders that you execute. You can invoice your customer at cost with markups, or you can invoice a fixed sales price. The latter will invoice the same price every time you execute the work order, regardless of the actual costs you book against that work order. Sales prices can be defined for the following entities:
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Service Problem Codes
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PM Schedules
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Standard WO
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Tasks
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Parts
Invoicing is done in this sequence as well. What this means is that if a work order is attached to a Service Problem Code for which you charge $1,000 that is all the invoice will show. The fact that the work order references several tasks with their own sales price and that several parts were issued with their own sales price as well, will be ignored because the system assumes it is all included in the $1,000. The system will search for the Sales Price on the Customer Contract first. If not found it will try to find a Sales Price on the entity itself.
Note that it is possible to combine the two ways of invoicing. Activities for a work order that does not reference a Service Problem Code or a PM Schedule or a Standard WO can be invoiced at cost. If Tasks are sold as well then still any work order activity that does not reference a Task can be invoiced at cost.
Sales Prices will be copied from the template to the Customer Contract automatically anytime a Contract Template is saved on the Customer Contract header. Once they are copied, these records can be changed on the contract without impacting the Contract Template and vice versa.