"Service Account" creation
Create a service account for the user who is used to run the integration in the User Management > Manage > Service Accounts section under User Menu in Infor OS.
Add a new service account by clicking ‘+’ button, and then select the user name and click Save button.
You will be prompted with below ‘Download Service Account Credentials’ windows and click DOWNLOAD button to download the service account information(.csv file) which will be used later in ION Configuration.
It is recommended to create a user not associated with an individual person and then create service account for that user.