Ensure that you have installed and configured these products:
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Infor Federation Services
Infor Federation Services is installed with Infor Ming.le. See the appropriate installation guide for Infor Ming.le. If you plan to use Infor Federation Services without using other Infor Ming.le functionality, see the Infor Ming.le Installation Guide for Standalone IFS. Contact Infor Global Solutions.
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Infor ION Desk and Infor ION Connect
The server where you install ION must be able to connect to the servers where you install HxGN EAM and other BOD-enabled applications.
See the Infor ION Installation Guide. Contact Infor Global Solutions.
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Install HxGN EAM 12.0
See the Organization of this guide.
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HxGN EAM Databridge
At least one of the HxGN EAM servers has HxGN EAM Databridge enabled. See HxGN EAM Databridge System Administration.