Action: For case management record 10000 that has a case type of ‘Root Cause Analysis’, the maintenance planner populates the form and brings the record to ‘RCA Pending Review’
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The system captures the Parameter Definition values for the purchase order.
Parameter
Column
Alias
Value
1
CSM_CODE
Case
10000
2
CSM_CASETYPE
Case Type
RCA
3
CSM_UDFCHAR01
Approval List
<empty>
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Since the Activation Condition of the Case Type is met, the system creates the workflow event and approval steps.
Sequence
Type
Status
Responsibility
1
System Auto-Reject
Rejected
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Since the Step Condition for the System Auto-Reject Approval Step was met by the user not populating an Approval List value, the system updates the case management record status to the Rejected status, as defined on the Approval Workflow Setup record.