To support scenarios such as Out of Office, temporary/permanent delegation, change in personnel, or other such situations; you can specify that a User can approve or reject a Workflow Event on behalf of another User during a specific period. This functionality is intended to be used on planned delegation scenarios, where Reassign Approver functionality can be leveraged on an as needed basis. See Reassign Approver section for more information.
Example Scenario:
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BILL has been determined to be a designated approver for MARY for the next two weeks while Barry is on vacation.
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On MARY’s User Setup record, BILL is added on the Designated Approver tab with a date range ending two weeks from today.
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Workflow Event has approval step that is Pending for MARY.
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BILL can see pending workflow event in his My Pending Workflows dataspy, although the approval step is still assigned to MARY.
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BILL clicks Approve button.
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Approval step for MARY is approved and is completed by Designated Approver BILL.