Defining exceptions for alerts - HxGN EAM - 12.0.1 - Feature Briefs - Hexagon

HxGN EAM Alert Management

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English
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HxGN EAM
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Feature Briefs
HxGN EAM Version
12.0.1

On the record view of the Alert Management screen is a hidden field called Exception Entity. The default for this field is the equipment entity, but you can select any other entity as required. With that set you can identify certain records of that entity on the Exceptions tab that are ‘exceptions to the rule’. Meaning the delay and min/max rules. For example, if the alert is configured to send an e-mail when the temperature of a piece of equipment is below 5 or above 100 degrees with a set delay of 1 day, then for a specific more critical piece of equipment you can specify an exception that this is 20 or 80 degrees with a delay of 1 hour.

The tab has the following important attributes:

  • Grid Key 1 – Select the code for which you want to make the exception. By default, this lookup shows equipment numbers, but that depends on the selected exception entity.

  • Grid Key 2 – Some entities, like equipment for example, include the organization in the key as well. This is not a lookup, but you can specify the value manually.

If both grid key 1 and 2 values match the values the grid returns, the exception will be made.

The remaining fields on this tab, the delay between alerts and the min and max value fields, behave as described above.